Fees & Policies
Individual Couples Families
Melina - $165 $200 $210
Leor - $150 n/a n/a
Fees are payable on the day of the session. For your convenience, payment can be made securely by credit or debit card through Jane (our booking system).
Our clinic sets our fees based on the recommendations of the BCACC: https://bcacc.ca/bcacc-fee-guide-2026/
Please note that services provided by Registered Clinical Counsellors are often covered, in whole or in part, through extended health benefit plans. Clients are encouraged to verify their coverage directly with their insurer.
Receipts are issued following payment and may be submitted to extended health benefit providers for reimbursement.
Booking
Appointments may be booked, cancelled, or rescheduled through the Jane online booking system.
Clients may choose between in-person and virtual sessions and are welcome to join the waitlist for preferred times that are currently unavailable.
Cancellation Policy
A minimum of 24 hours' notice is required to cancel or reschedule a session. Sessions cancelled with less than 24 hours' notice, as well as missed sessions, will be charged the full session fee.
If you become unwell on the day of your session, we can often switch to a virtual session. If you notify us before 8:00 a.m. on the day of your scheduled session that you are unable to attend due to illness, the cancellation fee will be waived.
Illness and In-Person Sessions
If you are experiencing symptoms of illness, including cough, sore throat, congestion, fever, or nausea, or have been unwell within the previous three days, we ask that you do not attend the office in person. Whenever possible, we can transition your session to a virtual session.
This policy is especially important as some clients may have health vulnerabilities or attend sessions with infants.
If We Need to Cancel
If we become unwell or an unexpected circumstance arises, we will notify you as early as possible, typically the evening before or early on the morning of your session. When appropriate, we may offer the option of switching to a virtual session. If you prefer not to meet virtually, your session will be rescheduled without charge.
Questions
We understand that starting therapy often comes with questions. We offer a complimentary 20 minute introductory session to answer your questions, discuss what you are looking for, and help determine whether we are the right fit for your needs. You can do so through the booking link.
